Telecon Education and Services

Atendimento: (11) 3090-7651


Telecon Education and Services

Atendimento: (11) 3090-7651


Home > Cursos > WMNGI - Managing Cisco Wireless Lan

WMNGI - Managing Cisco Wireless Lan

Calendário de Managing Cisco Wireless Lan

Maio Junho Julho Agosto
As datas destacadas com a cor verde estão confirmadas

Objetivo

Upon completing this course, the learner will be able to meet these overall objectives:
• Explain how Cisco Unified Wireless Network management components help resolve current network management challenges
• Describe how to configure Cisco Prime Infrastructure;
• Configure components through the Configure tab and templates;
• Configure the guest access feature set;
• Integrate the Cisco Prime Prime and the Cisco MSE to provide Context-Aware Services and track mobile clients;
• Utilize a recommended troubleshooting methodology and the various tools available to gather and assess system data to isolate various common failures;
• Monitor wired devices, Cisco ISE, wireless controllers, APs, rogue APs, ad hoc events, and CleanAir heatmaps, charts, and reports.

Público Alvo

The primary audience is composed of individuals who are tasked with performing or overseeing network management tasks using Cisco Prime Infrastructure.

Requisitos

The learner also is strongly recommended to have a basic knowledge of the following:
• Basic networking principles;
• Basic knowledge about RF;
• General network management;
• Configuring and Administration Cisco Wireless AireOS.

Conteúdo

Course Introduction
Course Outline
Course Goals & Objectives

Cisco Unified Wireless Network Management Solutions
Explain how Cisco Unified Wireless Network management components help resolve today’s network management challenges

Introducing Lifecycle Management
This lesson provides an overview of lifecycle management and the network management products and applications created to provide lifecycle management functionality for the Cisco Unified Wireless Network
List and define the five phases of lifecycle management
List the network management products and applications created to provide lifecycle management functionality for the Cisco Unified Wireless Network
Lifecycle Management
Cisco Network Management Products and Applications

Cisco Prime Infrastructure
This lesson provides an overview of Cisco PIPI.
List the network management challenges that network managers exist today
Explain the purpose of Cisco PI
Identify the foundation for Cisco PI
Describe the delivery models available with Cisco PI
Describe how Cisco PI supports the lifecycle management phases
Describe the licensing required for Cisco PI

Cisco Mobility Services Engine
This lesson provides an overview of Cisco MSE
Describe Cisco MSE and its purpose
Describe the software suite provided by the MSE
Describe the protocol used between the MSE and wireless LAN controllers
Describe the models available with the MSE
Describe the licensing associated with Cisco MSE
Describes Network Mobility Services Protocol
Describe MSE Models
Desribes MSE Licensing

Cisco Identity Services Engine
This lesson provides an overview of Cisco ISE
Explain the purpose of Cisco Secure Access Control Server
Describe the communication security challenges that face network managers today
Describe the purpose of Cisco ISE
Describe the benefits provided by Cisco ISE
Describe the interaction between Cisco PI and ISE

Configuring High Availability and Firewall Rules for Cisco PI
This lesson discusses the high availability feature and how to configure it for Cisco PI
Describes the deployment steps that are required to get a WLAN up and running
Configure Cisco PI for high availability
Configure firewall rules to support Cisco PI

Managing Administrative Users
This lesson describes how administrative users are added and managed in Cisco PI so that they can access the information they need
Define the two features that determine the amount of NCS access given to a particular user
Configure a user group and a virtual domain
Add a user to Cisco PI
View a log of PI login attempts
Defining User Access
Configuring, Viewing, and Editing User Access
Viewing an Audit Trail

Navigating Cisco PI
This lesson provides instructions on navigating Cisco PI
Log on to Cisco PI
Access and explain the purpose of the various tabs located on the Home page
Customize the Home page by creating a dashboard
Cisco PI Server Login
PI Home Page Tabs
Customizing the homepage

Using the Map Editor
This lesson describes how to manage maps in Cisco PI.
Describe the purpose of Cisco PI Map tool
View installed maps (including building and floor views) in Cisco PI
List the tools and controls that enable you to modify the information on a floor view map
Explain the importance of the heatmaps feature
Explain the benefit of importing site survey information into the Map tool
Add a map and objects to a map
Use Google Earth maps to import AP information into outdoor area maps
Export/import maps from one PI instance to another PI instance
NCS Map tool
Viewing Existing Maps
Floor View Tools
Floor Heatmaps
Importing Site Survey Information
Adding a Map
Using Google Earth Maps to Import AP Information to Outdoor Areas
Moving Maps from One PI to Another PI

Using the Planning Tool
This lesson provides an overview of Cisco PI Planning tool and how it can be used during the planning process
Describe the purpose of Cisco PI Planning tool
Use the Planning tool to calculate the number and location of APs required
Describe the two readiness inspection tools
PI Planning Tool
Calculating the Number and Location of APs
Readiness Inspection Tools

Configuring Components through Cisco PI Configure Tab
Configure components through Cisco PI Configure tab.
List the capabilities that are available through Cisco PI Configure tab
Use Cisco PI Configure tab to add and configure a component in the Cisco PI environment
Run an audit to compare controller and AP configurations with the running configuration that is saved in Cisco PI
Describe the function of audits
Describe how to add and configure switches through the Configure tab
Describe how to add and configure the chokepoints through the Configure tab
Describe how to add and configure spectrum receivers through the Configure tab
Describe how to configure Wi-Fi TDOA receivers through the Configure tab
Describe aWIPS profiles and how to configure them
Describe the actions required to enable an ACS View Server or external TFTP server to be used with Cisco PI.
PI Configure Tab
Adding and Configuring Controllers Through the Configure Tab
Adding and Configuring APs Through the Configure Tab
Performing an Audit
Adding and Configuring Switches Through the Configure Tab
Adding and Configuring Chokepoints Through the Configure Tab
Adding and Configuring Spectrum Receivers Through the Configure Tab
Adding and Configuring Wi-Fi TDOA Receivers Through the Configure Tab
Configuring aWIPS Profiles Through the Configure Tab
Configuring ACS and TFTP Servers Through the Configure Tab

Working with Controller Templates and Switch Location Templates
This lesson describes Cisco PI Configure Templates menu and the controller configuration templates and switch location configuration templates that are available through this menu
Explain the purpose of templates
Describe the purpose of the Controller Template Launch Pad
Describe how to create and add a controller template to Cisco PI
Describe how to apply saved templates
Describe the switch location template
Provide an overview of the configuration groups
Describe how to create a configuration group
Controller Template Launch Pad
Creating and Adding a Template
Applying Saved Templates
Using Switch Location Templates
Configuration Groups
Creating a Configuration Group

Working with AP Configuration and Migration Templates
This lesson discusses the templates used for configuring lightweight and autonomous access points (APs) and for migrating autonomous APs to lightweight APs
Describe how to access AP templates
Describe how to create and apply a lightweight AP template
Describe how to create and apply an autonomous AP template
Describe how to create and apply an autonomous AP migration template
Accessing AP Templates
Creating a Lightweight AP Template
Creating an Autonomous AP Template
Creating an Autonomous AP Migration Template

Setting up Auto-Provisioning and Scheduling Configuration Tasks
This lesson explains how to use the controller auto-provisioning and scheduling features.
Explain the purpose of the controller auto-provisioning feature
Set up controller auto-provisioning
Describe the Scheduled Configuration Tasks feature and how to schedule configuration tasks
Controller Auto-Provisioning
Setting Up Auto-Provisioning
Scheduling Configuration Tasks

Guest Access Methods
This lesson describes how secure guest access can be implemented with the use of a captive portal for both wired and wireless clients along with the similarities and differences between the two implementations
Define the technical requirements for a guest access solution
Describe the traditional methods used by enterprise customers to provide guest access capabilities
Describe how enterprise customers provide guest access capabilities using Cisco WLCs
Describe the use of a web browser to authenticate users to a guest network and the various customization options available with guest access and on boarding
Technical Requirements
Guest Access Overview
Guest Access with Cisco Wireless LAN Controllers
Web Authentication Process
Sleeping Client feature
Push QoS profile feature
4 modes of guest authentication

Configuring Guest Access Features Through Cisco PI
Create a Lobby Ambassador and configure guest access user accounts through Cisco PI.
Describe how to create a Lobby Ambassador through Cisco PI
Describe how to customize a Lobby Ambassador view on Cisco PI
Describe how to create single and multiple guest access accounts through Cisco PI
Describe how to modify or delete a guest account through Cisco PI
Describe how to apply network bandwidth policy controls for guest user accounts Describe how to assign user roles to guest users through Cisco PI
Lobby Ambassador
Customizing a Lobby Ambassador View
Creating Guest User Accounts
Modify or Delete a Guest Account
Network Bandwidth Policy Controls
User Roles for Guest Users

Configuring and Integrating the MSE
Configure and integrate MSE with Cisco PI
Describe the initial configuration of the MSE
Describe how to manage MSE setup and security options
Describe how to integrate Cisco MSE with Cisco PI
Describe how to synchronize Cisco MSE with Cisco PI
Describe how to configure MSE High Availability
Describe how to configure and view system properties on Cisco MSE
Mobility Services Engine Initial Configuration
Managing MSE Setup and Security Options
Mobility Services Engine Integration
Mobility Services Engine Synchronization
Configuring MSE High Availability
Configuring and Viewing System Properties

Configuring and Tuning Location Services
This lesson describes how to fine-tune Cisco MSE and configure its advanced parameters
Describe how to configure tracking with Cisco PI and Cisco MSE
Describe how to tune polling intervals and configure history parameters, including the steps within the Cisco PI
Describe methods to configure Connected Mobile Experiences (Including CMX engage and analytics) and procedures to perform locatin analytics using Cisco PI.
Describe Cisco MSE and Cisco Wireless Location Appliance hard-disk storage considerations, including the relevant Linux commands and the maximum database-size calculation
Describe the benefits of the Cisco MSE presence parameters
Describe the benefits of the Map and AP position import and export feature
Configuring General Tracking Parameters
Tuning Location Polling and History Parameters
Managing the Appliance Disk
Configuring Presence Parameters
Configuring the CMX solution
Importing and Exporting AP Position Information

Tracking Mobile Clients
This lesson describes the differences between the 802.11 messages expected from a laptop and the message received from a radio frequency identification (RFID) tag.
This lesson also shows the criteria used to locate each type of wireless device
Describe the client probing mechanism and explain how variations in client probing affect location accuracy
Describe what RF fingerprinting is and how it is used to locate devices on the wireless network • Describe how to track WLAN clients on Cisco PI
Describe how to track 802.11 Wi-Fi active RFID tags on Cisco PI
Describe what TDoA receivers are and how they are used to help locate RFID tags in the wireless network
Describe how to locate rogue APs
Describe how to locate rogue clients
Describe how to locate workgroup bridges
Client Probing
RF Fingerprinting
Tracking WLAN Clients
Detecting Active RFID Tags
Detecting RFID Tags with TDoA Receivers
Detecting Rogue APs
Detecting Rogue Clients
Detecting Workgroup Bridges

Supporting Location Services
This lesson explains how RF models are used and how to calibrate a custom RF model.
Describe the general practice guidelines for proper AP placement within a Location Services deployment
Describe the importance of proper antenna placement and orientation, including why it is best to avoid third-party antennas
Describe various considerations to keep in mind when using Cisco PI to conduct a site calibration
Describe how to create RF calibration models for Cisco PI
Proper AP Deployment
Placing and Orienting Antennas
Calibration Considerations
Creating RF Calibration Models

Troubleshooting Context-Aware Services
This lesson explains how to ensure the network is ready for Location Servicesand analyze why an expected location accuracy is not being provided
Describe how to troubleshoot common issues with Cisco MSE
Describe how to troubleshoot MSE issues that are related to tag location
Describe the Cisco PI used to verify client location accuracy
Describe techniques for calibration troubleshooting
Troubleshooting General Cisco MSE Issues
Troubleshooting Tag Location Issues
Troubleshooting Wireless Client Location Issues
Troubleshooting Calibration

Configuring Adaptive Wireless IPS
This lesson provides detailed instruction on configuring the Adaptive Wireless Intrusion Preventive Service running on the Cisco MSE.
Describe the functions of the Cisco Adaptive Wireless IPS solution
Describe deployment considerations of the Cisco Adaptive Wireless IPS solution
Configure Cisco PI to communicate with Cisco Adaptive Wireless IPS
Monitor Cisco Adaptive Wireless IPS Alarms
Cisco Adaptive Wireless IPS Functions
Deployment Considerations
Integrating Cisco PI with Cisco Adaptive Wireless IPS
Monitoring Cisco Adaptive Wireless IPS Alarms

Overview of CMX
This lesson provides detailed information about the CMX solution and its benefits. It further explains the underlying technologies and components that drive this solution
Explain what we mean by CMX solution
Discuss the benefits of using CMX
Identify the underlying technologies and components behind CMX
Describe use case scenarios for CMX across various verticals such as retail, hospitality, transportation and healthcare
Cisco Connected Mobile Experiences
Cisco Mobile Concierge
Hotspot 2.0
Mobility Services Advertisement Protocol

Implementing CMX
This lesson explains the requirements and processes to implement CMX using Cisco PI. It explains features like Location Analytics and the CMX engage solution in more depth
Recognize how AP placement and RF planning affect location accuracy
Discuss the ever-growing ecosystem of Cisco partners capable of creating customized customer CMX applications.
Identify how location analytics are launched and supported on MSE
Describe the CMX Browser Engage solution within CMX
Generally describe the licensing changes and options available for CMX Implementation
Location Analytics
CMX Engage
CMX Licensing Options

Configuring Mobility Services Advertisement Protocol
This lesson provides detailed instructions on configuring the Mobility Services Advertisement Protocol (MSAP) running on the Cisco Mobility Services Engine (MSE)This lesson covers the architecture, deployment considerations, and configuration process
Describe the functions of the Cisco Mobility Services Advertisement Protocol
Configure Cisco PI and MSE for MSAP
Monitor MSAP
Cisco Mobility Services Advertisement Protocol Functions
Cisco Mobility Services Advertisement Protocol Configuration
Monitoring Cisco Mobility Services Advertisement Protocol

Overview of Bonjour Services
This lesson provides description and benefits of Bonjour services, typical business cases for implementing it and the requirements for this service
Explain what we mean by Bonjour services, the process of implementing bonjour on a network and the enterprise features offered with this service.
Describe a customer scenario, identifying the requirements to implement a Bonjour solution.
Identify the high-level steps for implementing Bonjour services on the WLC
Configure Bonjour services using CPI
Multicast DNS
Location Specific Services (LSS)
mDNS AP
Priority MAC Addresses
Origin of Service for Wired and Wireless
Bonjour SSO
Bonjour Browser

Overview of Application Visibility and Control (AVC)
This lesson provides description of the Application Visibility and Control (AVC) solution and explaisn the process of implmenmeting this feature on a network. It further explains the benefits of implementing AVC and the underlying technologies associated with this feature
Explain what we mean by implementing AVC within a network and the benefits it provides
Generally describe how NBAR2 is implemented on the WLC and its benefits
Explain Netflow and what it does as part of AVC.
Describe the interactivity between NBAR2 and Netflow as they relate to AVC.
Generally describe the configuration process for implementing AVC.
Describe the method for implementing netflow on the network
NBAR and NBAR2
NetFlow
QoS

Performing Maintenance Operations
This lesson provides detailed instruction on maintaining the Cisco Prime Network Control Server (NCS)
Describe how to back up the Cisco PI database
Describe how to restore the Cisco PI database
Describe how to upgrade the Cisco PI software
Describe how to recover a lost PI FTP or root user password
Describe how to use Cisco PI to schedule software downloads for controllers and APs
Backing Up Cisco PI
Restore Cisco PI Database
Upgrading Cisco PI
Recovering Cisco PI Passwords
Scheduling Network Upgrades

Troubleshooting PI Operational Issues
This lesson examines issues that could potentially interfere with Cisco PI. This lesson discusses how to identify these issues and how to troubleshoot them
Describe a methodology for troubleshooting that can be applied to errors with Cisco PIr
Describe operational issues that could affect the Cisco PI
Describe issues relating to adding or removing controllers from Cisco PI
Troubleshooting Basics
Common Cisco PI Operational Issues
Adding and Removing Controllers with PI

Monitoring and Troubleshooting the Network
In this lesson, the learner will use PI to monitor and troubleshoot the network environment
Describe how to monitor alarms in Cisco PI
Describe the resources available for monitoring and troubleshooting wired devices from Cisco Prime Network Control Server
Describe how and where valuable information for monitoring and troubleshooting controllers, APs and wireless devices can be located in Cisco Prime Network Control Server
Describe how to monitor and troubleshoot security events
Describe the benefits of Cisco CleanAir and how to monitor CleanAir through Cisco PI
Monitoring Alarms
Monitoring and Troubleshooting Wired Devices
Monitoring and Troubleshooting Wireless Devices
Monitoring and Troubleshooting Security Events
Monitoring CleanAir Through Cisco PI

Managing Network Performance
In this lesson, the learner will use Cisco PI reporting functionality
Describe an overview of Cisco PI reports
Provide an overview of the report creation and customization process, and detail the steps necessary to successfully utilize Cisco PI reporting features
Describe how to view the results of saved and scheduled reports on Cisco PI
Describe how Cisco PI reporting capabilities can be leveraged in network troubleshooting and optimization
List and Describe the Various Report Categories
Create, Customize, and Launch a Report
View Report Results
Analyze Report Data for Troubleshooting and Optimization

Labs Outline
Lab 1: Adding Users
Lab 2: Customizing a Home Page
Lab 3: Using the Map Editor
Lab 4: Using the Planning Tool
Lab 5: Adding and Configuring Controllers and APs Using Templates
Lab 6: Configuring Guest Access via PI
Lab 7: Configuring Location Services
Lab 8: Using Location Services
Lab 9: Implementing Adaptive Wireless IPS
Lab 10: Troubleshooting PI Operational Issues
Lab 11: Monitoring /Troubleshooting Wired devices, Controllers, APs, and Rogue APs
Lab 12: Reports

Carga Horária: 32 horas

Learning-Credits:42

Investimento: R$ 7.900,00